Large Private Equity Group leverages Microsoft Dynamics and SharePoint suite to improve processes and lower operating costs

“Our environment is extremely diverse with many unique business requirements. Utilizing Microsoft Dynamics and SharePoint allows us to collaborate across business units in a more seamless fashion while integrating with the Microsoft Office Suite. There is one platform to manage and the inter-operability does not compare to any other systems in the market. In RSM McGladrey we have found a relationship with a single Microsoft partner that understands our business model and is capable of implementing a complete solution.”

Vincent Bocelli, Director of IT at Independence Capital Partners

Background

Independence Capital Partners (ICP) is a group of leading private equity funds.  Founded in 1997 and headquartered in Philadelphia, ICP includes eight member funds with 50+ portfolios each.  Under the ICP umbrella, member funds conduct their investment activities independently but share investment expertise and common infrastructure.

 

Project

Situation:

• Engaged RSM McGladrey as their Microsoft Dynamics Partner to support a two user system Microsoft Dynamics™ GP and thirty-five user system of Microsoft Dynamics™ CRM

• Implement SharePoint Server integrated with Dynamics CRM

Solution:

• Multi-tenancy version of Microsoft Dynamics™ CRM
• Administer the collection process for capital calls, track potential investments and their activities, and manage potential investors when new funds open. 
• Supervise the new hire procedures, help desk ticketing, and contact management. 
• SharePoint was created to improve the overall “Deal Flow” and provide a set of content libraries. 

• In the ERP system, ICP is using the General Ledger, Bank Reconciliation and Accounts Payable modules with Integration Manager to import certain investor distribution payments transactions. 

Outcome:

• Consolidate local data sources (Excel spreadsheets and Outlook contacts)  to create a centralized system to house and share data across departments and member funds
• Implement  multi-tenancy version of Microsoft Dynamics™ CRM so different operations can function independent of the other
• Discontinue use of outside reporting service which yields savings of $3000 per fund per quarter and a one year Return On Investment (ROI)
• Create functions within Dynamics CRM to manage help desk ticketing for 300+ employees, due diligence on member funds  providing capital to middle market growth companies, and capital calls
• Eliminate preprinted check stock on over 100 accounts with integration to Mekorma MICR check program

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